What customers are saying
Reviewers consistently praise the packaging, which they describe as careful and protective, along with fast dispatch and delivery, and several mention useful tracking and clear communication on pre-orders. Most say the puzzles arrived in good condition and that buying from the shop is straightforward. A few reviewers had not yet opened or completed their puzzles, so they could not comment on piece quality or the artwork. No recurring criticisms appear across the feedback.
13 of these reviews earned their writers PuzzlePoints, and are labelled below. The points are for writing a review at all: you earn the same whether you give one star or five.
What customers thought
Read all 13 reviews
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★★★★★ ✓ VerifiedIncentivised14 Nov 2026
i have got the full set this was the best
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★★★★★ ✓ VerifiedIncentivised30 Oct 2026
Written about a 4-item order
Well packaged, good delivery and great service always
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★★★★★ ✓ VerifiedIncentivised22 Oct 2026
I haven’t seen it yet, I live in France so the puzzle went to my son who is kindly bringing it wìth him in a few days time. However, the delivery was fantastic, he manages à shop and so often deliveries arrive when the shop is closed, and parcels just left on the doorstep!!! I am looking forward to seeing the puzzle, and it will be my Boxing Day delight, it’s become habit over many years, à new puzzle started Boxing Day.
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★★★★★ ✓ VerifiedIncentivised29 Sep 2026
Written about a 3-item order
Always packaged well, delivered in time and just no complaints to be had! Makes buying puzzles easy and a joy.
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★★★★★ ✓ VerifiedIncentivised18 Sep 2026
Just what i was looking for
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