Looking for Puzzles and Prizes Galore? You need a different company
This is Puzzles Galore, an online jigsaw puzzle shop. Puzzles and Prizes Galore is a separate business with a very similar name. We cannot see or cancel their subscriptions, but here is exactly who can.
Their contact number, and how to cancel a subscription
Puzzles and Prizes Galore, Wordsearch Winner and Puzzle Packs are run by Churchcastle Ltd. To cancel a subscription, or to ask about a payment, contact them directly:
These details come from their own website (checked October 2026). We are not connected to them in any way, and messages sent to us do not reach them.
Had a missed call?
If you have had a missed call about a puzzle magazine, a wordsearch or a prize competition, it was not from us. We sell boxed jigsaw puzzles, one order at a time. We do not publish magazines, we do not run competitions by post or phone, and we never take monthly payments.
To ask the other company about a call, use their number above (01273 023 661, Monday to Friday, 10am to 4pm).
Cannot get through? Your bank can stop the payments
Ask your bank to cancel the recurring card payment to that company. It is called a “continuous payment authority”, and once you have asked, your bank must block future charges. If the payment shows as a Direct Debit, you can cancel it yourself in your banking app or at a branch. If money is taken after you have cancelled, tell your bank and ask them to dispute it.
Free, independent advice
The Citizens Advice consumer helpline is free to call on 0808 223 1133, Monday to Friday, 9am to 5pm. They can explain your rights if a company keeps charging you or will not cancel.
Here for the jigsaw shop after all?
If your question is about a jigsaw or an order from puzzlesgalore.co.uk, you are in the right place. Our own monthly prize draw is free, with no subscription and nothing to cancel.