Universal ZOMS

Pre-Order

This puzzle hasn’t been released yet. Order now to reserve your copy from the first batch we receive.

When will it ship?

This puzzle hasn’t been released yet, and we don’t have a confirmed date from the manufacturer just yet. Reserve yours now and we’ll email you the moment it’s on its way. As soon as we’re given a firm date, it’ll show right here.

Is my pre-order guaranteed?

Ordering reserves your copy from the first batch we receive, but a pre-order isn’t a guarantee. Just occasionally a manufacturer changes a release or can’t supply a title. If that ever happens we’ll email you straight away and refund that item in full, so you’re never left waiting or out of pocket. Release dates are the manufacturer’s best estimate and can move.

Will I be charged when I order?

Yes. Payment is taken at the time you place your order, exactly like any other purchase. This reserves your puzzle so it’s yours from the moment the next stock arrives.

What if I have other items in my basket?

We hold the whole order and ship it together once everything is in. If anything you’ve ordered comes into stock earlier, we’ll email you with the option of a partial dispatch for £3.97 (UK orders) so you can have the ready items right away (entirely optional).

Can I cancel if I change my mind?

Of course. Just get in touch and we’ll sort a refund.